See what real guests think about our hotel. These hotel reviews will be helpful when planning your trip, whether you are traveling for business or pleasure.
See what real guests think about our hotel. These hotel reviews will be helpful when planning your trip, whether you are traveling for business or pleasure.
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Excellent location, helpful staff, modern facilities, we are regular guests at Next Hotel, perfect for shopping and appointments in the city. Always wish it was a longer stay....and my daughter LOVES the pillows!
nice hotel room and staff ,great location and will stay here whenever visit Brisbane close the queen street shopping mall and queen street bus station close to the treasure casino all the best location and nice shopping center friendly staff and more convenient
Just perfect in every way :) Rooms were expansive and comfortable, it poured exuberance. The food was lovely and the staff very helpful. I will definitely stay again soon! I will recommend the Next hotel to anyone looking for accommodation in the city
This is a great hotel and has a perfect location. Lovely room very clean and well laid out. Nice and friendly staff. Love the free mini bar items and i haven't seen that before so that's a point of difference :)
Good location by lots of shopping and food. High tech room w/smartphone operation. Maybe too high tech sometimes as I never found the actual bathroom light switch and I could only text front desk staff not call. (They said just a malfunction though) Nice size room for price, but don’t count on early check in. They do have a travelers room with showers and nap pods though. Nicer hotel out of all on my trip, I’d stay here again
Best bed and pillows with little luxuries of bath room and great qualify of toiletries. Working desk and chair is super comfortable. Great food at Lennox and polite staff knowledgeable with the menu. Love the location too
Great room, had everything I needed. loved the gym and the transit lounge, I arrived at 6.30am and really needed the sleep pods. they managed to get me in my room early. close to everything I needed for my trip
I Love NEXT Brisbane - I’ve stayed for both business and pleasure several times now. It was a lovely find. I t’s modern, gorgeous, clean and feels like my home away from home. The food is great at Lennon’s, its CBD location opposite Myer is outstanding and the staff are great - I am never disappointed. You know how a lot of so-called 5-Star City hotels smell like cigarette ash and are in desperate need of a reform?! Not NEXT - it’s fabulous. I love how the rooms are laid-out too - functional and clever. This hotel even has a rooftop bar
I love NEXT Brisbane - my favourite City hotel by far. It’s impeccable on every level. Love the location, modern rooms, cleanliness and the staff are great too. I always feel safe and comfy and am never disappointed
If you’re trying to connect with your own device, the TV, the city or someone special, Next makes it easy. The rooms are always super clean, spacious and the layout is good for a romantic weekend away or near home
Good: New funky accommodation, good staff, great pool Bad: Wrong address on internet, hard to find
Good: The bed and pillows were divine, I was upgraded, gorgeous room. Location is unbeatable. Use of the transit lounge for late flights was fantastic. Loved the pod coffee maker. Bad: Nothing, it really was perfect
Good: Easy check in and check out
Good: Rooms are very modern, clean and well equipped. Staff are friendly and efficient. Intransit lounge is a great idea. Bad: Check in was later than normal 3pm you had to pay to check in earlier
Good: Everything Bad: Kids liked the pool, overall we loved the place. Very convenient
My recent experience was no different to others, it was first class. I was welcomed and settled and made to feel valued by the professional and personable team. The service, support and professional was amazing, as were the facilities. I will definitely be back!
위치도 좋고 호텔 시설및 무료 미니바 서비스가 맘에 들었습니다 객실은 작지만 1인이 쓰기에 딱 좋았고 무엇보다 호텔 수영장이 좋아요 캡슐커피도 계속뽑아 먹을수 있고 직원들도 친절했습니다 주변에 마트며 먹을거리 쇼핑 다 5분거리 강력추천합니다
Best parts: 1. Clear YouTube video instructions on how to get there were so helpful. Otherwise it would have been hellish. 2. Cosy rooms, clean & modern. 3. Convenient location. 4. Great value. 5. SLEEP PODS!!! Can we these in every work place please
Great hotel. Service is top line. Not one bad thing to say !
Good: Located on Queen street mall - so central! Fantastic bar and breakfast Bad: Cold pool (not heated)
Good: The bed was comfy and a nice appointed room. Loved the lounge area downstairs. Bad: My room was by the staff elevator and was very noisy especially early hours of the morning
Good: The check in staff were friendly. The pool had a relaxing atmosphere and being able to see the world below was just lovely whilst drinking a coffee
Good: Samsung phone controls the lights and tv
Good: All fantadtic Bad: Nothing
Convenient, smart tech, lovely sleep, great outdoor pool bar, will stay again soon. Right on Queen St mall, walk to Eagle St restaurants and bars overlooking the river, walk to Southbank. Perfect for solo and business travellers
overall hotel is very good. we had booked the crashpad which was very small - no fault of the hotel's though. much time was spent looking for the ironing gear which was tucked away in various pigeonholes. next time I'd be staying in a normal room
This hotel is wonderful, I would highly reccomend it. Right in the city and a short walk to senic Southbank, location is amazing. Room was a little samll i would upgrade next time. Pool bar is beautiful lovely sppot for a cocktail, we ordered food, the serves were tiny, but overall I will definitely visit this lovely modern hotel again
Good: Comfy bed & pillows. Prime location for shopping! Bad: Price
This place is so handy to everything. Walk outside and you are in the Queen St Mall. Quick walk to all the restaurants, Bars, Taxi ranks and over the bridge to Southbank. All most the heart of the Brisbane
From the moment we arrived to the time we left we found this a most rewarding stay. Clean, comfortable close to everything we needed to do and see. The staff were excellent, from the reception to the domestic staff I have nothing to complain about, they were all very polite and very helpful. Could not ask or dream of anything better
Liked the room service menu although breakfast was limited. App was mostly good but froze once. Very convenient hotel for everything especially nearness to qpac. Air conditioning system management through the app was good although tv not so great through app
A great inner CBD location, rooms are well designed, clean and comfortable. Everything is catered for. A great bar and dining downstairs. Great service! Our go to hotel when we are staying in CBD Brisbane
We booked a trip to Brisbane last minute and got a fabulous deal on this hotel. What an incredible surprise, stylish, literally in the mall, incredible food and drinks. Friday nights a live band next to a stunning pool. The rooms had everything. I don't think I have stayed anywhere that has said help yourself to 4 free things from the minibar. Sleep pods, gym. Staff that genuinely seem to enjoy working there. An absolute gem. We loved it
Good: Emplacement idéal (proche des centres commerciaux, restaurants, cinéma...), personnel chaleureux et efficace, chambre de taille modeste mais très confortable et parfaitement équipée, 4 produits offerts chaque jour dans le minibar, le petit-déjeuner buffet du restaurant de l'hôtel et j'en passe. Bad: Hormis l'insonorisation des chambres un peu légère, rien
Good: Do not have breakfast there Bad: Nothing
Always a great stay, location, service and facility are terrific. The hotel has a marvellous location and the venue is clean an well presented and the rooms are nicely serviced. There is always something to see or hear directly outside the venue on the mall. We especially like the idea of parking the vehicle and accessing the nearby attractions and the taxi rank is soo close
I have stayed in many hotels around the world and the Next Hotel consistantly stands out above the rest as the best of them all! For location, service standards of excellence, and in the many features of the hotel
Really loved the novelty tech and free extras in the room. Overall a lovely stay. Small annoyances: -room bathrobe missing sash -pool not open until midday (no morning swim) -buffet breakfast was severely lacking in options given the price
We enjoyed our stay. Only negative comment to make for our time staying at the Next Hotel was the fact the hotel fire alarm system went off, waking us up at 0400hrs in the morning, otherwise we enjoyed our time and were impressed with the facilities on offer
Hotel Très bien situé et au calme. Très Propre et personnel acceuillant.je le récommande Belle vue du 20 etage. Ménage fait tous les jours et mini bar réapprovisionner quotidiennement. Donne directement accès à la rue piétonne. Au cœur de Brisbane
Good: Everything was fantastic, staff, facilities and location top notch. Bad: Bed was too firm and pillows wer to soft but that’s my preference
Good: Always very clean and comfortable Bad: The hotel contacts customers to add extras for child bed and early arrival after the booking. This is sharp commercial practice and the beb site should state the price clearly
Good: Very clean, modern and trendy Bad: Nothing
Good: Central CBD location and great value for money - I also loved the 4 free items from the mini bar, great idea. Bad: room was tiny
good fun. so close to Survey and Co , casino, shops
Quick trip to Brisbane for family wedding in the city. Location of hotel and quality of service was perfect, Room was newly renovated and very clean. It is just a shame it very expensive. Will definitely revisit in the future without family so it will be much more affordable
The staff were all smiling,the room was clean and the bed was comfortable what more could you ask for. I ate lunch at Lennon but even though the food was nice, it was a bit unusual. I had the ceasar salad
Brings service to a new level with up to 4 free items from minibar each day and free fast internet. Rooms were ultra chic and great layout. Very clean and quiet. Beds very comfortable. No hesitation in recommending this as one of the best thought out hotels I have stayed at in Australia
Good Ambience everywhere, Used the Executive lounge, had all the necessary facilities to hold a meeting with other colleagues, a screen to present was a big plus when we work as a team. Room was clean, well 'automated' loved the remote Mobile control for everything. Stayed on the Melbourne Cup day and it added to the experience with all Fanfare
Stayed here for an indulgent couple of nights (after being in a caravan for two weeks) before heading back to the UK. The hotel is a little soul-less, as the big hotels often are, but it was comfortable and clean and right in the centre of town. And I thoroughly enjoyed my short but fancy stay here :-)
Stayed for business and this hotel was in a convenient, central location. Jack in the hotel was amazing and exceeded all expectations of customer service! This hotel has all the needs of a business or leisure traveler. Can’t wait to come back and stay for longer. Highly recommend the Pavlova cocktail in Lennon’s Bar
Had a great stay at NEXT. Very comfortable and felt well looked after. Central location that was near all that I needed. The room was very comfortable and clean and the staff very helpful. Overall very happy with the stay
For a hotel smack bang in the middle of the city, this hotel did not disappoint! Clean, crisp, modern... the staff were extremely pleasant and nothing was too much trouble. This hotel has the lot, roof top pool, pitchers on tap, lovely restaurant, quick lifts, USB ports at bed side and to top it off 4 free items from the mini bar each day!! Location is perfect for getting about and plenty of nice places to eat nearby. Would definitely recommend for a short or long stay in Brisbane
The hotel is very modern and stylish. Clean and spacious. The only challenge was to get an early breakfast. Had to leave at 6am and breakfast started at 6:30. But the small snack bar was open. Good location too
Hotel is perfectly located with all available facilities. Cleanliness should be slightly to be improved. There is a possibility to use smart TV but something was not functioning well. This is small remark so this nice hotel to be perfect
Good: The hotel facilities and location are amazing. Bad: The room was quite small and not much of a view
Good: Location, upscale amenities and friendly people Bad: Access for cabs and luggage is a challenge given the location Location Tip: All upscale shops and restaurants in easy walking distance 2nd time here and even better than the first. The Queen Street location is perfect for tourists and you are surrounded by nice shops, restaurants and all amenities. The free 4 items from the minibar are a nice touch and the espresso machine and selection of teas were much appreciated
Good: The location is perfect and the room is really comfortable
First time I have used this hotel and will never stay anywhere else again in Brisbane. Rooms are smallish but superb, Quality, comfort & totally modern. Situated in Mall which is perfect for shoppi9ng and dining. I just cannot fault and would highly recommend
Good: Location Bad: Nothing
Good: الموقع من كل شي Bad: انت كان ضعيف
I stayed here alone on a weekend away to Brisbane. I arrived early and was going to drop off my luggage, but was advised that my room was ready so that was a nice surprise. I was initially a little concerned as I could hear other room doors opening/closing/being knocked on, so clear that I wasn’t sure if it was my door! And noise from the hallway was quite loud. Luckily it didn’t persist or impact my stay. Facilities - The gym is 24hr, and in great condition. It was rarely occupied too which is a bonus. The lounge area is great, lots of places to sit and chill with goodies from the vending machines, or the poolside bar. I didn’t use the pool as I didn’t like the thought of swimming in front of everyone at the bar, but it looked nice enough. The room - The room was very clean and well presented. The bed was SO comfortable, with plenty of pillows if you need them!! The shower was great, along with the toiletries and in room hair dryer. I borrowed the GHD straighteners from reception which were handy too! The in room tech was the only thing that was a bit of a letdown. It all looked great, and theoretically it’s great. Just a few things didn’t work quite so perfectly which was frustrating. Still, it was great to order room service and switch lights on/off. I ordered a pizza from the room service and watched a movie for free on the TV on my first night which was great!! Would definitely stay here again
Great service and the transit zone worked really well for a late afternoon flight. Excellent steaks in restaurant. Proactive bar staff introduced me to alcoholic Ginger Beer with a shot of spiced Captain Morgan. Great check in by Melanie
Lovely hotel, excellent service and clean room. Used the valet car service which was very convenient. Breakfast was delicious. Using the smart phone to control the tv and lighting entertained my son. The pool was lovely but cold so we only tried it out for about 3 minutes. Staff couldn't have been more helpful. We'd stay there again
Hotel perfectly located in the center of Brisbane. We used the Tesla car service to reach the hotel from the airport, gentle driver and smooth driving. Staff very nice and efficient. The breakfast at the hotel restaurant was also very good. We strongly recommend this place
Good: Four complimentary mini bar items is a generous added bonus. Bad: Bed in the ‘crash pad’ was a bit too firm
Good: hôtel silencieux propretée bien situer
We actually had a giant mix up on arrival, and I have to say this hotel was incredible at making sure it was resolved, and we were comfortable during the process. Accidents happen and this hotel excelled at managing the mishap. After that was resolved the stay was lovely, the hotel is very modern and clean and in an excellent location with great food and fast, efficient and friendly service. My mother has a disability scooter and there was lift access and disability specific rooms that made her and my stay very comfortable
Great location in the centre of Brisbane CBD, if there was one thing that I would change and that is to have 2 of everything in the mini bar, however this is very minor. The breakfast was excellent with a great choice available, the staff were all amazing, I didn’t see one that was not smiling
The hotel has a lot of good things: best location at walking street, free mini bax, free valid parking, good breakfast, smart hand phone.... They supply more than what you need, no matter you travel by business, leisure, with family, friend, or alone. Highly recommended!
Gem of a hotel, on a main shopping street, lovely pool area although didn't have chance to get in as we were busy. Very modern on tech side as everything in room is controlled by one remote. Staff friendly and attentive and who doesn't like 4 free drinks from the mini bar!
We found the hotel to be a great base - comfortable, quiet and close to everything we needed to do Room was very clean and had a great view - loved the bathroom and the 4 free items form minibar option was a great idea - how often do you just need water!
Had a lovely get away. Whilst being in the middle of Brisbane city hustle and bustle, you did not feel it all all once in the hotel - quiet, relaxing, clean, perfect. The staff were generally lovely to deal with, the facilities great
We love staying here. Facilities are great but the staff really make your stay wonderful. Excellent professional and friendly. The food at the Pool Bar was delicious and the cocktails were perfect. We highly recommend staying
This hotel is right in the CBD. So many shops within waking distance. Heaps of restaurants close by. Public transport all within a short walk. Staff at the hotel were friendly and informative. Would highly recommend a stay here
Very good stay however accessing the hotel by road is confusing with the shared pedestrian zone appears to not be for cars. arrival service was very good but check out could have been better, might have been because of the parade things were stressed
What a great place to stay! Lively, well appointed, friendly staff! Our room - modern, super comfy bed, quiet room, coffee machine! We would certainly stay again and recommend Next Hotels Brisbane - on the mall with parking available at the Myer centre (at reduced rates via Next)
Great location in the Brisbane CBD. This hotel is clean , modern and has some great features. Pool bar/ deck looked fantastic. Staff were very helpful. Would definitely stay here again when overnighting in the city. Parking validation at the myer Centre is a great idea!
Loved the place! We only got to stay one night but it was an overall clean and friendly hotel to be in. We would definitely stay here again when in the city! We didn’t get the chance to check out the pool and see the lounge but definitely will be on the list for next time. Would recommend to everyone
Good location, comfortable room with clever layout, 4 free mini bar items, and just the right amenities. The app and technology sometimes is a bit hit and miss, but still very useful. Have stayed more than once - will stay again!
Fantastic Position, fresh and interesting , great food ,drink and service. All at a great price. Hard to fault. Rooms are modern and clean. Our "budget" room still had great views. All staff were positive , upbeat and helpful. Very hard to fault. Restaurant well worth a visit
Stayed one night (wished it was longer) at this great hotel. Staff were excellent, facilities great and perfect location. Would definitely stay again and take advantage of the hotel's great service and facilities
Enjoyed our stay the staff was excellent and the room was spacious. Very close to everything. Would recommend it to people. Was upgraded which was lovely and a nice surprise. Excellent food in the restaurant. The bed was very comfortable. The room was very clean and housekeeping did a good job. The shower was nice and big
This hotel is very central. It is in the center but you also walk to the other side of the river. The hotel provides many extras such as free items from the minibar. There are regular events outside the hotel that are heard until late in the evening
Location couldn't be better. Plenty of little tantalisers to please, which can be annoyances at other hotel chains. Drinks by the pool at night time, overlooking the mall is the cherry on top. I always stay at Next in Brissie
Great service, 'vibe' and style. Do yourself and book a Tesla pick up from the airport...I love this hotel for it's free minibar, great restaurant for brekky and the rooms are slick and modern. Great concept and FREE wifi!
Excellent service. Staff were very helpful. Rooms very clean and modern. Great central location. Rooms were quiet so could not hear outside noise. Menu could have done with a bit more variety. But on the whole very comfortable
Rooms were fantastic and the hotel as a whole was excellent. In room dining was speedy and decent quality, and although I only had breakfast in the restaurant, it was also very good. Hotel was hard to find though when driving in, otherwise would absolutely stay again !!
Service was great, room was clean but very small and getting around the room difficult for 2 people. Location was fantastic being on the mall although taxi access was difficult. Take a ride in the Tesla, awesome experience
I stayed overnight whilst on work travels & it was an excellent hotel - unfortunately I did not get to explore or enjoy the facilities - however I was told by a local that they are excellent! I would love to return again & properly enjoy my stay! My only criticism was that I could not find the entrance easily - it was rather undistinguishable - I walked past 3 times & did not see it!
If I could give a rating of 3.5 I would. Love cation is great, bags were taken to our room and where waiting for us when we couldn’t check in. Hotel is modern and we got 4 free mini bar items per day. Bed was very comfortable. However we stayed in room 2601 and it was very noisy - there was a constant sound of running water and a noise that dropped in and out that sounded like you were in a small aero plane. Also to use the pool you need to walk through a bar which the public has access to (the day we wanted to use the pool there was a 50th birthday, making it slightly uncomfortable walking through and swimming with people dressed to party. Ok experience but would try elsewhere next time
Good: Staff service excellent and great facilities. For food. it is one of the best hotel restaurant offerings. Hot breakfast not the best and maybe on expensive side but the continental breakfast offerings good and nice area to have breakfast. Dinner was good but service a bit slow. Nice rooms and amenities. Pool terrace is great/ Everything is easy - all room controls from your in room smart phone. Staff may be best part of this hotel experience. Bad: I was allocated a special access room which is a room that should be kept available for disabled people who need these rooms. I hate bathrooms that are set up like hospital bathrooms so it ruined the stay. Booking.com must be at fault?
This hotel is modern, very comfortable and given it sits in the city mall, the location has perfect proximity to everything Brisbane has to offer. The staff are warm, friendly and inviting right from arrival through to checkout, always willing to provide any assistance or answer questions. Highly recommended
Love this hotel and staff. I booked with booking.com and got good rate but it wasn't clear that I would be allocated 'a special access room' which is code for disabled room. I am not disabled and don't want a bathroom that resembles a hospital bathroom so this kind of ruined the stay. I think hotels need to only allocate these rooms to people that need them and the same can be said for booking websites .What if a person in a wheelchair couldn't get a room with access? I have nothing on my booking.com website that suggests I have a disability,
The NEXT is my preferred hotel whenever I travel to Brisbane. The rooms are spacious and comfortable and the service and facilities make your stay a really easy and enjoyable one. Highly recommend the NEXT to anyone whether they are travelling for work or leisure, The convenience of being right in the heart of the CBD is an added bonus
Was wonderful location right in the middle of shopping and room and food was great! Service in hotel was prompt and very polite very accommodating .. room was wonderful .. would definitely stay again !!!
Modern hotel with attention to detail. I enjoy simplicity and ease and this hotel provided that with their services. Great location and good restaurant. Will be happy to stay here again on my next visit to Brisbane
Good: The service was friendly and prompt. The room was perfect. Great position Bad: The bar uses plastic glasses! The room service burger and chips was inedible slathered in mayo and very salty
Good: Bed was great, appreciated free mini bar items.aoverall Bad: Requested shower chair on arrival from reception for husband with broken leg and it only arrived 30 hours later after flooding bathroom trying to improvise by placing a towel on floor so he could shower without slipping
Good: Location was excellent, complete convenience to everywhere! Bad: Burnett Lane a bit of a nightmare with car space for checking in!