See what real guests think about our hotel. These hotel reviews will be helpful when planning your trip, whether you are traveling for business or pleasure.
See what real guests think about our hotel. These hotel reviews will be helpful when planning your trip, whether you are traveling for business or pleasure.
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Good: Locationnonr Bad: None
Good: So close to restaurants and shops. Bad: Nothing
I stayed with my family! This hotel is really convenient for travel around Brisbane. There’re places to go shopping, and stations. Hotel room is very comfortable, and there’s high technology:) I could spend a great time there!!
Husband and I had a week end stay. Had a great time for a couple that has limited experience with hotels. Great staff, generous extras, clean and tidy, convenient to everywhere, parking close by, do it.... you’ll love it. I miss the breakfasts. Hahaha
Gtlreat value for money. Pool bar was great. Tom Colin's could have been better. Room was comfortable for a short stay. Confused how to contact reception and work App. Instructions would be good. Bed was small but comfy. Room was a little stuffy but didn't have time to work aircon. Overall awesome location and really stress free easy night stay
Good: Su ubicación y atención. Para un par de días está muy bien. La piscina está muy bien con un bar excelente. Cama muy cómoda y la habitación está completa con la última tecnología
A very enjoyable stay. Easy to book, check-in, great rooms that were clean and had good in room facilities. Used and enjoyed the availability of the free Wi-Fi. Very well located, close to many retail and entertainment venues. Parking at the nearby Myer Central car park was easily achieved
Lovely hotel to stay, great location right on Queen Street Mall. Room was nice, for me on my own the open bathroom made the room feel big., but also with the ability to close off. Service was good. Would definitely stay here again
Maybe the best location in Brisbane, and with its signage towering over the Queen St Mall, it's easy to find each day. I love the clever room designs with the bathroom sliding walls that add plenty of sunlight. Unfortunately, the much touted app - that allows you to check in and out online, take a free internet hotspot out and about with you - doesn't work. Other great features like free wifi and free minibar items aren't mentioned in your email, by staff, the app nor with any obvious signs in the room. There is great potential here and it is still a very nice stay, but after a few years, I am surprised NEXT hasn't smoothed out these kinks
Good: The facilities were great,the staff friendly and helpful,the rooms are obviously well insulated (no sounds from other rooms at all) Bad: Couldn't fault it
Good: Great location within the CBD and value for money
The location is terrific - and towering above the Queen Street Mall, it's easy to find your way back at the end of each day. The great value and compact room design with a sliding bathroom door makes NEXT a great option for business and solo travellers. The app is a disappointment however - the 21st century ideal of being able to check in online sounds great - but doesn't work. The hotspot on the supplied Samsung phones - also a great idea for overseas travellers - also doesn't work. There are free minibar items and wifi - but there's no way of knowing about those unless you've read media articles or until you have left and are given the survey
Great location in heart of Brisbane, easy access to all transport infrastructure and major venues. Comfortable rooms and high quality facilities at hotel. Recommend stay for all work or pleasure visits
The hotel is beautiful and the ammenities in the room are fantastic, love the free movies and free snacks. I found the resturant very expensive and with a limited menu. The staff are lovely and very well versed in the dishes and wine choices, however there is no sense of urgency or speed which is very frustrating as a business traveller. it seem ridiculous that you have to wait to be seated and then wait again to place your order (for eggs) and then wait again for it to be served to your table and all by the same person. Also dispointed the choice of sides on the dinner menu did not include any green vegies
First time I've stayed at Next and I will be staying there again next year. Excellent location right on Queen St Mall, brilliant service, comfy bed and the 4 free mini bar items pe day was a surprising bonus
The escalator from Reception takes you down to the main shopping mall. There’s a hotel lift to take you down to the Bus Station Lobby and a taxi rank just up the mall. As well as a great location, this is top accommodation with a restaurant, gym, pool and helpful staff. Some new stuff for us included Sleep Pods on Level 4, some free movies and free treats from the mini bar. There’s also a Next Connect in room smart phone to control everything in your room including air conditioner, lights, TV, make up my room, which I know, and “mood my room”, which I’m not sure about
Good: Position, staff Bad: Noisy aircon
The only problem we faced was the live music on the street at night. It was too loud that we did not sleep well. The location of NEXT HOTEL is excellent. The room is very modern and sophisticated. We can come back to the hotel on foot easily because the building is tall
Excellent location and facilities. Clean, comfortable beds and rooms. Excellent idea to include 4 x mini bar items in tariff. Staff were efficient, friendly and attentive. Would be good to have conference facilities in venue
Very Self serve in a lot of cases, with high use of technology. Took a little bit to get used to, but once I did I liked it. Could increase the menu range, and at peak times did experience some variation in shower temps which meant I had to keep adjusting the taps - but overall, impressed
Fantastic hotel. Good wifi & the rooms are lovely. The location is perfect - located in the Queen St mall everything is close by. We stayed in a twin share room. The 4 free mini bar items per day is amazing! Never experienced that before. My Mum & I both were sad to check out as we both loved the hotel so much! Will definitely be staying again next time I visit Brisbane
Good value, very comfortable - had everything you need - except milk for the coffee! Very enjoyable stay but still waiting for my emailed receipt more than a week after I stayed there. Great location in Brisbane city
I love this hotel, small but very simple and cozy...clean, good location and I love tv channel..they give free movies...not old movies but new movies..so you will feel like at home watching DVD or it might be sitting at the cinema..and also they provide coffe machine..so you can make nice coffe before you watching..love it!!
Good: I have stayed here at least 5 times and love it! Ease of both check in and check out. Close to everything, walk out of the hotel and I’m ready to shop!!
Good: Fantastic Location, great rooftop bar
We were recommended to stay at Next Hotel in Brisbane...and so glad we did. You walk straight out onto Queen Street Mall so have all the cafes and shops literally at your doorstep. Definitely stay here again! Everything was so well catered to...from the arrival/parking of our car to room service to checking out/delivery of our car!~
Good: Hi-tech smart rooms that are all operated by a mobile phone. Once you get used to using the smartphone to control everything - from controlling the lighting, temperature and Tv to ordering roomservice. The room was deisgned well for the size and felt very comfortable. Easy access from Queen st. Bad: Parking is expensive for an overnight stay and there are no partnerships with other carparks in the immediate location for disocunted rates. I will think again about staying here becuase of this reason
Booked a quick trip down to Brisbane to see Aladdin. Next Hotel was in a great location in the Mall right across from the Myer Centre, just down from the casino and we could walk across to QPAC to see Aladdin. With my Hotels.com membership it advised we would have a VIP Check In - but can't really say that it was anything different from a normal check in - the guy checking us in was very quite and didn't have that personalized touch you sometimes get with other hotels
Good: great location, very smart fit out and very clean
Good: Location Bad: Pillows
Excellent friendly checkin, very comfortable room with lovely pillows and clean modern bathroom. The restaurant and coffee stop is brilliant. The room service has a takeaway menu
NEXT Brisbane has to be one of the best hotels I have ever stayed in. Placement of the building is superb, the staff are all friendly, the rooms are neat, tidy and modern. Everything about the hotel suited me well, it's just a shame that I wasn't able to spend longer there!
the room was amazing being able to find all the info and control the lights , room temp and tv and and and and on a single device. although I didn't try it the ability to mirror your own device on the tv was great. the staff were very friendly and I loved the drinks and cheese night that was complimentary
Good: My room was spacious and comfortable Bad: Nothing
Good: Had all facilities needed. Loved the soap and shampoo smell. Bad: Only that the sheets and blanket Are noisy every time you move. Also no light switch for bathroom that I could see only one next to bed which also lit up cupboard
I loved Next Hotel. Everything was easy, pleasant, fun and comfortable. Great Staff who were thinking ahead and couldn't do enough for us, the room was a great layout with comfy beds and a lovely view, the bars were inviting and fun and it's position in Brisbane city centre close to shops, cafes, restaurants, parks and the water was perfect
Went out for the night and wanted to stay in town. Room on short notice was great. Reasonable priced. The room was night staff were friendly. Would stay again only had one down fall the breakfast was not worth the money. Wasn’t much to pick from. Coffee was just warm. Has a nice time though
Just completed a short 1 night stay in a Deluxe King room at Next Hotel Brisbane! Very modern and well priced hotel! In the heart of the city, about a 80 metre walk to the casino and across from the Myer centre. Room was very clean, very modern and with fantastic views of the Brisbane river/Southbank. Would definitely stay here next time on Brisbane- wouldn’t even consider others. Make sure you visit the poolside bar of an evening.. fantastic atmosphere! Unfortunately the pool was at freezing point and you wouldn’t swim in it unless you were from Antartica, but I’m sure in summer it gets well used! Just a shake to not heated so it can be used all year round as it’s a fantastic pool. Don’t hesitate to book this hotel!
Good: The staff and everything else. Bad: It was all great Location Tip: In the heart of the city, close to shops, cafes, restaurants, parks and the water Everything was easy, pleasant and comfortable. Great Staff, rooms, bars and restaurants right in Brisbane city centre
Had a great time at Next. The hotel has an excellent vibe and lots of great facilities. Love the room and staff couldn’t have been more helpful. The room was clean and the bed was very comfortable. Would defs stay again
Bad: Everything so close to everything loved it
Really enjoyed our single night stay. Room was bug Enough for what we needed. Enjoyed the mini bar items but would of been nice if we could swapa drink we didn't like for one we did as we only had one of the drinks we did like. Bed was really hard, difficult to fall asleep on but once asleep I slept well and wasn't sore or achy in the morning. The movies km demand was good in theory however I accidentally backed out of the movie and then couldn't get in to watch it again. Breakfast was nice but would definitely prefer a hot buffet. The food was nice but there's just something about a hot buffet. The early check in prices are Absolutely extortionate! $50 to get in only a few hours early, when most hotels offer this free if there's availability. All in all a good stay and Nice place but definitely some improvements that could be made
This hotel is rather new - everything is in good condition. The location is unbeatable, right in the middle of Queen Street Mall. Most places we want to visit are within walking distance. The bus terminal is below the hotel and the ferry pier is nearby. The room is spacious with free 4 mini bar items per pay and free movies in room. Staff is polite and patient. We took the Tesla limousine from airport to hotel, and had a great time chatting with driver Chris and learning about electric cars. We had breakfast at the hotel restaurant Lennon’s. The mains were great. Would recommend this hotel!
We paid just under $150 per night for a room on the top floor. We also got $50 credit for use at the hotel for room upgrades, mini bar items, movies, restaurant use or room service. It was fantastic. Loved being able to control everything in the room with the smart phone. This hotel is brilliant. We loved it
Staff were very friendly and helpful, bed was comfortable and the little extras like free mini bar items made the experience great. The rooms were serviced to a high standard of cleanliness. As well as boasting some fantastic city views all in a central location. Will definitely be staying here again in the future
Right in the middle of the shopping complex - great location. Beds super comfortable. Love the 4 free mini bar items each day. Gym was also great and the food at Both Lennons and the Pool Bar were great
I booked a studio room, it had everything I needed for my night in brisbane. All i needed was a shower and a bed but score I got 4 free mini bar items. The staff were fantastic and happy to help with anything
Good: Everything Bad: Nothing
Great Service and Quality Hotel, will be back again and again. Reception staff are first class. Upgrade to King Size rooms on higher floors for the best experience. The pool is delightful and a little oasis
It’s a great location, hotel facilities are great, homely feel and comfortable lounge and bar areas. Poolside bar is a great space. Taxi arrival isn’t the best but otherwise a great experience. Recommended for business travel
Next Hotel Brisbane continues to maintain its very high standard of inner city accommodation. Perfect service, facilities and location. The staff are friendly and accommodating and the rooms are pristine
My two night stay at NEXT Brisbane was very enjoyable. I booked one of their smaller rooms, which was great value for money and super comfortable. The location is very central that suits both tourist and business purposes
I've stayed a Next a few times, probably best review I can give is that I'm choosing to stay there each week for the next three - excellent service, fantastic location, 4 free minibar items are useful and the rooms are great. I've had some issues with the self-service checkin/checkout, but the staff have fixed the issues super-quickly and without fuss. Excellent hotel
No hay claridad en el ingreso de personal para limpiar las habitaciones, si saben que los huespedes salen, debiesen entrar igual a limpiar y no dejar mensajes porque no fueron. A su vez destacar la ayuda del personal tecnico
Comfortable rooms whilst small in size they were in great condition with a comfy bed. Nice additions like free items from the mini bar & in room mobile phone to change the room controls. Great location in the centre of Queen St mall
Had a weekend away with my husband and 4 year old. Room was way way too small. More for a couple. And we booked largest adjoining room they had. Couldn’t even walk around each other. Other than that great location, clean rooms and good movie selection. Room service needs to be faster as they said 45 mins for toast and fruit and we called right when they opened at 6am
I cannot fault the property or the staff. My first stay at this property and I would highly recommend it to others. Location was great, bed was super comfortable, room was clean, bright and modern. All staff were more than happy to answer any questions I had. The pool area was fabulous although doesn't get the afternoon sun. This was a very minor disappointment, but of course nothing can be done about this. My only suggestion would be that the toilet paper be more than one ply!!
I little gem in the centre of the city. No one seemed to know what we had booked and we heard the person checking out having the same trouble. Having said this the experience once booked in was great
really enjoyed location - close to everything only problem was finding hotel as we had a car to park and that was rather stressfull as was getting out of Brisbane - but would love to come again we loved it
Next impressed as always. Do your self a favour and grab a drink at the pool bar. Always good service. Rooms are always clean and comfortable. I was able to check in early and spend the day enjoying the sushine even by the pool
Bad: Lennon’s Restaurant in-house restaurant was overrated overpriced. I ate there for both breakfast and dinner. Lovely ambiance and delicious food however small portions and expensive
The stay is great and has all the needs. Expensive though and would have thought for that price that at least breakfast is included. I would suggest that if you would want to stay longer than a week, to request change rooms, as it seemed the room service slacks the longer you stay
I love this Hotel. The staff are friendly, the rooms are clean and the location is excellent. I have booked several more stays here this year. You have to love the 4 free mini bar items per night! The bed was comfortable. I also love that they do not put a hold on my credit card..took 2 weeks to get money released from the bank after a stay at another hotel..just not good enough. I cannot recommend this hotel high enough
Good: Excellent location Bad: Didn't know how to operate the iPods
Good: Close to all shopping and entertainment Bad: Pillows too high and hard, could have asked for another but did not, next time will ensure they are what I need
Good: Loved everything about the property so have booked several more stays..friends are now staying there also
Flott hotell veldig sentralt med gåavstand til det meste. Veldig god standard på hotellet, men kjip frokost dersom du velger kun buffet
Location was great, easy access to supermarket and restaurants, I wasn't aware you offered Free on Demand Movies until I completed this survey. Comfortable bedding, need more staff with morning rush to grab a coffee & go, Otherwise I enjoyed my stay will definitely go back when in Brisbane, didn't get a chance to use the pool, staff were friendly :)
Great location. Wonderful staff. Amazing food! Love the coffee available right down stairs. Very clean room! Great use of the apps to control the room. Will definitely be coming back! 10/10 recommend!
I like the central location which provides a solo traveler safety and security bathroom facilities are the best and products provided are beautiful with a perfect fresh and clean aroma In room breakfast was excellent
Good: The location was awesome, it was surrounding shops, restaurants and next to bus station Bad: Need improving work for their cleaners
The hotel is great and perfect located. Hotel amenities are the best, nice lounge areas in different parts Very modern with a lot of geeky gadgets. Liked the centralised room management from the app despite it wasn't working 100%
Bad: Parking advice - it's 4:00pm Friday at Myer centre and we weren't told to bring our parking docket with us from car for validation and had to run through Myers from carpark and back for this purpose. Next girl at desk said would cost $20 for Myer parking without validation and 15 with validation. When we put in machine it wanted $68 or $69 for parking - hence the run back to Next
Good: Loved this place. Great central location too. Can’t fault it. Will be back!
Hotel service and condition is excellent. However, signage could be improved. It;'s not obvious that you need to go up the lift or escalator to level 2 to check-in. The food service in the To-Go restaurant was appalling. We waited for 30 min at the To-GO place. What a misnomer!!
Hotel was very nice. Staff friendly, nice little bar. Restaurant for breakfast was confusing as their was no buffet. I was just handed a menu and left to find my own table. Nobody explained how I ordered or if I could order items differently to the small number of options on the menu. Other guests that I was staying with also found this confusing. The restaurant was only maybe 20% full, so it wasn't an issue of being a busy period. And myself and other guests were left to wonder around trying to find a counter or wait staff to place our breakfast order with. I only ate their one morning and chose to have my other meals outside of the hotel. Plus my shower water would swing from hot to cold multiple times during a shower for no reason. Other than those issues my stay was great. Room was clean and well appointed and the hotels location was convenient for my business needs
We enjoyed our stay the only problem is with the parking they should make people aware before they go how to access the hotel and explain the parking .At reception there was about 4 of us commenting on that very issue
The Hotel is excellent but the service at the food to go is poor - very slow, not just a little slow. We waited 30 min for to Go item!! The hotel is not well sign-marked from the Mall level. Where does it say check-in on level 2?? It just says lobby in on level 2 and then not very clearly. (As I remember you have to look at the lift signage). The hotel rooms are a little noisy on weekends from late-night mall activities plus people moving in the corridors (reason for VERY GOOD rating)
Amazing! A great place to base yourself and explore the city
Everything was smart and I could use the inroom mobile phone to message when my TV was not working well, to call for make up room, and it's mobile hotspot was also fantastic to roam around in. The 4 free minibar items each day was the topper!
Good: It was the best hotel that I stayed in my life. Ultra modern, simple, compact with a lot of nice touch with high tech. Even the shampoo was great. Beds were also really comfortable
Good: I have stayed at the hotel in the past and both my business partner and I can not say enough good things about this hotel and its facilities. The beds are SUPER comfortable, which we often complain about when traveling. The location is the best I have found in Brisbane. When people are talking about traveling to Brisbane I always recommend Next!
We had a lovely weekend here as a couple. We stayed in a standard queen room, I was apprehensive about this however we had no need to be. The room is well set out and does not feel at all cramped. Everything is clean and tidy. Free movies and mini bar items were a great bonus. I inadvertantly put my 'tidy room' door hanger on the wrong way when we left the hotel so when we came back our room hadn't been made up. I used the in room phone to place a 'service order' for the room to be made up, we went out for an hour and when we came back it was all done with no issues. Such great service and use of technology. The only downside we found was the restaurant. I found the food and alchol quite overpriced for what was served - it was $44 for 1 quite small and thin piece of scotch fillet steak with no sides - even given the city location. In saying that, the service was still great and the food was good. We will be back, it is in such a central location, walking distance to many things
Clean, tidy, comfortable bed, value for money and a central location. Staff were efficient and friendly - special mention to the mixologists behind the bar who were enthusiastic but unobtrusive. . Downside is the offsite, non valet parking which was $35 per night and a 5 minute walk Will stay here again
Friendly, professional customer service from everyone we dealt with. Great options for a drink, snack or meal on site. Hotel is in a perfect spot for access to central Brisbane with everything on offer
Rooms are modern contemporary design and everything is meticulously designed and thought for the convenience of the business traveler. Special mention about the smartphone based concierge and TV infotainment is worthy. Best I've experienced in any hotel in Australia or elsewhere. Lights, temperature, Smart TV, door lock, room service, it's got you covered. You can event take it outside with you and use it as a 4G hotspot. They also have a business transit area where you can keep your luggage, have a shower, rest in a sleep pod or catch up with work at no additional charge. Sweet! Bonuses: 4 items per night from the mini bar free of charge and there are free movies on on the TV entertainment options which i found to be fairly recent releases. ;)
Xlnt location. Beautiful room. Clean and great amenities. Would absolutely stay here again. Great central base to explore the city. Being able to submit a bid for an upgrade was great! Easy parking close by
Very nice inner city hotel with fantastic service and quality of food. Very cost effective as well for the quality of service given. I will definitely be staying there again and will recommend to others
Convenient, friendly and very up to date. We have stayed many times and will be staying many more. Perfect for a Brisbane getaway as it is so central to everything whether you are shopping, going to the shows or just wanting a weekend away
Our stay at the Next Hotel Brisbane was just perfect. Great location. Fantastic clean room. Relaxed but professional vibe. The Hotel caters for just about anything. We will definately be making it our 'go to' Hotel. I couldn't imagine staying anywhere else. Oh and the bed was one of the comfiest I've ever slept in. Well done!
Good: Beds are amazingly comfortable. I am a return 'stayer' and I keep returning for good reason. All round what I require when I visit the centre of Brisbane. Bad: Nothing
This hotel is in the perfect location for a shop-over in Brisbane. It is our third time staying here and we love it. Opposite the Myer Centre, we can come in and out of the room numerous times a day. My daughter particularly loves this hotel
Our broker booked this place and it was fantastic inner city accom and location to all the shops. We shopped then dropped bags back and then shopped again. Lovely room and decor and facilities - our only negative would be the lighting is the room - so dark!! We had to leave tv on to get more light and use our own torch to find things in our bag! The torch in the room gave off very poor light should a disaster happen. Staff friendly - could have done with more tea bags and we asked and got some. So yes stay here for location and clean modern rooms but be aware of the dark lighting
Good: Beautiful modern Hotel in a fantastic location
Good: Easy checkin and checkout Great location Fab rooftop pool
Good: The bed was extremely comfy
Good: Nice room, great location
Good: The position is great! I enjoyed the four complementary item per day from the minibar and the smart phone for in room control and internet hotspot. The gym is always open and well equipped. Bad: The continental breakfast menu may be improved
Good: Excellent location
Good: Die Lage ist super. Modernes komfortables Hotel! Bad: Die Betten sind schmal, Laken und Decke zu gross. ( two single bed )Und für uns immer noch unverständlich warum die Betten auf Räder sind