Frequently Asked Questions

Where is Sage Hotel James Street located?
Sage Hotel Wollongong is located at 60 - 62 Harbour Street, Wollongong, NSW 2500, Australia. Situated in the city centre, the hotel is positioned on the Wollongong foreshore, directly adjacent to the WIN Sports & Entertainment Centre, and a short walk from Wollongong City Beach.

What time is check-in and check-out?
Check-in is from 2:00pm, and check-out is by 10:00am. Early check-in and late check-out may be available on request, subject to availability.

Is there parking available?
Yes, on-site parking is available for a daily fee of $25 per vehicle and is subject to availability. There are also nearby council car parks within walking distance.

What amenities are included in the rooms?
Rooms feature premium bedding, air conditioning, high-speed Wi-Fi, flat-screen TVs, tea and coffee facilities, and modern furnishings designed for comfort and convenience.

Does the hotel offer free Wi-Fi?
Yes, complimentary high-speed Wi-Fi is available throughout the hotel and in all guest rooms.

Are there accessible rooms and facilities?
Yes, the hotel offers wheelchair-accessible rooms, accessible parking, and step-free access throughout key areas of the property.

Does the hotel have a pool?
Yes, there is a 20-metre heated outdoor swimming pool, open daily from early morning to evening.

Is there a gym on-site?
Yes, a fully equipped indoor gym is available 24 hours a day for guests.

Does the hotel have a restaurant?
Yes, the hotel features an on-site restaurant and bar offering locally inspired cuisine, as well as room service options.

Is breakfast available?
Yes, breakfast is available daily for guests, typically served as a buffet with a range of hot and cold options (charges may apply).

Does the hotel cater to dietary requirements?
Yes, special dietary menus can be accommodated. Guests are encouraged to advise the hotel in advance.

Is the hotel family-friendly?
Yes, the hotel welcomes families and offers amenities such as cots and children’s menu options. Please request with the hotel directly prior to arrival.

Are pets allowed?
No, pets are not permitted at the hotel.

Is the hotel non-smoking?
Yes, the property is entirely non-smoking.

What attractions are nearby?
Guests are just minutes from Wollongong City Beach, the coastal cycleway, golf courses, and local dining precincts, making it ideal for both leisure and business stays.

Is the hotel close to the beach?
Yes, the hotel is located just a short walk from Wollongong’s main beaches and foreshore.