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Reviews

See what real guests think about our hotel. These hotel reviews will be helpful when planning your trip, whether you are traveling for business or pleasure.

Reviews

See what real guests think about our hotel. These hotel reviews will be helpful when planning your trip, whether you are traveling for business or pleasure.


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“A fabulous weekend away”

Good: Very helpful staff, lovely room, excellent location Bad: The lifts are extremely slow

Julie
Australia
Friends
23-April-2018
“It was very fun and easy and would be glad to stay again”

Good: The room was clean and sleek and the bed was comfortable Bad: The only main issue with the whole hotel is the elevator is extremely slow it takes about 5-10 mins waiting for the elevator no matter what floor you are on

BarryJones
Australia
Friends
23-April-2018
“Comfortable stay and good value.”

Good: The bed was very comfortable. Pillows were good and bath was nice and deep.. Breakfast was very good with a large range of tasty selections. Room was well appointed. Wifi was good. Bad: Only one lift working upon arrival which meant there was quite a wait. This was fixed by the following day. The wait at reception was long and in a breezy foyer. Parking was an additional cost

Joanne
Australia
Friends
23-April-2018
“Great location with great facilities. Very happy with our comfy room.”

Good: Our room was HUGE and well laid out. Bad: Carpet was a bit old and rained could do with a redo. Lifts are very s l o w

Kim
Australia
Friends
20-April-2018
“Excellent rooms, service and food.”

Good: Room was clean, comfortable and relaxing. Bad: All great thank you

Maree
Australia
Friends
20-April-2018
“Accomodation”

Great location with views of the ocean and close to plenty of restaurants, very clean, big bathroom with excellent shower pressure and double sinks, and lovely staff. Enjoyed our stay, thank you. Ps Free parking in the street as a $15 parking fee for undercover

girlfriendisastar
Sydney, Australia
Friends
20-April-2018
“Good basic business hotel”

This hotel will cover your basic business trip staying. Rooms are clean, beds are comfortable and bathroom have a good size. It has a tiny gym with two treadmills, a bicycle and a few weights. Good enough for a bit of exercise. Internet is free and its speed is not bad, 2.85Mb/sec. Breakfast is ok but the same every day. The restaurant is Italian style with a variety of pasta. A bit strange That they do not have any bottle of olive oil on the table, so typical in Italy and Spain. Reception staff were always friendly and helpful. In essence, a good option in West Perth

JSydAUSTRALIA
Sydney, Australia
Friends
20-April-2018
“Good rooms and comfy beds but room was delayed when checked in.”

Good: Really comfy beds and good sized bathtub. Great views from the balcony and good sized rooms Bad: Rooms where delayed when we arrived by 40 min even though we check-in 3 hours earlier

Jeremy
Australia
Friends
18-April-2018
“Exceptional”

Good: Everything was great Bad: Nothing

Chelsea
Australia
Friends
18-April-2018
“Exceptional”

Good: Comfortable Bad: Elevator slow

Lizzie
Australia
Friends
18-April-2018
“Excellent”

Good: Extra comfy bed

Rebecca
Australia
Friends
18-April-2018
“Room good”

Hotel is sound room was clean and comfy but only one bath towel in room . The corridors outside the room are tired and uninspiring

Andrew
Friends
17-April-2018
“Great”

Good: The bed was really comfortable Bad: No balcony

Sonja
Australia
Friends
16-April-2018
“Very Good”

Good: The room was spacious Bad: The bathroom smelled strongly of bleach, but this was fixed straight away

Patrick
Australia
Friends
16-April-2018
“Lovely stay !great location !”

Enjoyed our weekend anniversary stay at the sage! Room was amazing great views! Reasonably priced and great service! Will definitely be back again! Staff were very polite and helpful and beach and win stadium literally right across from the entrance of the hotel

Samantha R
Friends
16-April-2018
“sage review”

Good: close to win Bad: the lift is slow

Colleen
Australia
Friends
15-April-2018
“Exceptional”

Good: The extra late check out time was fabulous

Nichole
Australia
Friends
15-April-2018
“Great stay. Very comfortable.”

Good: Very clean. Very comfortable. Great bed. Bad: On arrival we were unable to park due to parking garage full of football goers from the stadium over the road

gemmad86
Australia
Friends
15-April-2018
“Great hotel close to WIN Stadium, beach and IPAC”

Good: Very convenient location, generous rooms, easy parking. Bad: Parking could be included in the room rate. Location Tip: Very close to WIN Stadium, Art Gallery and Illawarra Performing Arts Centre. We stayed one night at Sage Hotel for a visit to Wollongong to see the Art Gallery and attend a concert in the Spiegeltent.The location could not have been better. We had a great room with a balcony on the 9th floor, with a view over the CBD and out to sea. Very helpful, friendly staff and easy parking although we felt the parking should have been included in the tariff. We weren't able to take up the late check out offer but it sounded very reasonable

Chris
Sydney
All Others
15-April-2018
“Great staff great service, clean rooms”

Loved my short stay there. Great location. Staff were nice and friendly, breakfast was excellent, they even have a pancake machine. Room was clean and tidy, luck to have a balcony, it was great. Room service was also very good. The restaurant was open for dinner but decided to eat in

SydneyMaroubra2035
Perth, Australia
Friends
11-April-2018
“Exceptional”

Good: The immediate cleanliness on opening door to room

Lynn
Australia
Friends
10-April-2018
“Always my first choice when staying in Wollongong”

Good: The staff are friendly, excitable and involved. The hotel is clean, easily accessible and located very central to all major attractions in Wollongong. Bad: The only thing I could possible comment on is the hardness of the beds, but that’s more of a personal preference

Jessica
Australia
Friends
10-April-2018
“Exceptional”

Good: Room service breakfast was great. Bed was comfortable

Sheridan
Australia
Friends
09-April-2018
“We were greeted by a lovely gentleman who upgraded our room on arrival. What more can I say!”

Good: Room was very clean and comfortable. Staff were very friendly and helpful. Bad: Nothing

Bec
Australia
Friends
07-April-2018
“Above average in the “gong””

Clean, comfortable bed and nice tea and coffee. Quiet with nice view of Ocean and Skydivers. Secure parking value at $15. Easy walk to many food choices. Staff pleasant. Aground above average and good value

Denise
Sydnet
All Others
07-April-2018
“Awesome”

Good: Staff lovely Bad: Bit expensive

Anonymous
Australia
Friends
06-April-2018
“Awesome”

Good: Everything except the breakfast. Bad: Breakfast was a mess. Wanted scrambled egg on toast. Egg tray empty and chef refused to cook any more. Staff and management not willing/able to rectify so left without breakfast. Reception didn't seem that concerned either?

Alan
United Kingdom
Friends
05-April-2018
“Would recommend”

Good: All over was great! Bad: Could not figure out free wifi (or it just didn’t work I’m not sure) Also, more variety at breakfast!

Anonymous
Australia
Friends
04-April-2018
“Right Next to Win Stadium”

The hotel is right next to Win Stadium. So I'm guessing it could be a little hectic when there is a footy game in there. We were there 2 days before a footy game scheduled and it was very quiet. It's pretty close to the beach and the city centre. A good alternative if you are travelling around the South Coast

Ardi
Indonesia
Families
03-April-2018
“Weniger Entspannung als erwartet”

Wie so oft, tolle Bilder und große Erwartungen, jedoch handelt es sich hierbei um ein ganz normales Standardhotel. Pool wenig beheizt, kleine Zimmer und renovierungsbedürftiges Bad. Reinigungspersonal ist morgens sehr penetrant. Betten haben Rollen, für unruhigen Schlaf völlig ungeeignet. Restaurant hat nur bis 21 Uhr auf. Parkplätze sind ausreichend vorhanden, das Personal war nett

Nora
Braunschweig
All Others
03-April-2018
“Awesome”

Good: I like the location.!

Kent
Australia
Friends
03-April-2018
“Excellent”

Good: La habitación grande y la cama muy cómoda

Maria
Spain
Friends
03-April-2018
“Beautiful stay and it was what we expected from a 5 star hotel”

Good: Its secluded away from the main roads Bad: Nothing at all

Rob
Australia
Friends
30-March-2018
“Very enjoyable”

Good: EXTRA bed was foldout - would've preferred a stand alone bed. Bad: Nil

John
Australia
Friends
30-March-2018
“Value is mild - would book only on special”

Good: Clean and comfortable Bad: Bit expensive for what you receive

Hamish
Australia
Friends
30-March-2018
“Great location”

Clean and quiet. Right near the beach walking path. Breakfast was good. The only thing I was unhappy about was the elevator. Although there were two in operation, I had to wait between 5 and 10 minutes for the elevator

kinstanbul
Indonesia
Friends
30-March-2018
“Suitable for families and great facilities”

We really enjoyed our stay at the Sage and the Family rooms were perfect for our family of four. The kids had their sofa beds and the room even had a kitchenette and coffee machine. We appreciated the assistance the reception provided and enjoyed the pool and gym facilities. The room was clean and the bed comfortable. The area is well located near the beach and stadium and close to restaurants. Parking on site costs $15 but made things more convenient although there is street parking near by. We could see the ocean from our balcony and it was nice to sit outside and relax. A lovely stay and suited our family very well

AustTrail
Sydney
Friends
30-March-2018
“Exceptional”

Good: Handy location, friendly staff

Jayne
Australia
Friends
25-March-2018
“Friendly helpful staff”

Good: Position of hotel was fantastic Bad: No Location Tip: Great location Friendly helpful staff. Great location. Close tp beachand facilities. Wuld recomment Sage Hotel

Anne
Murrumbateman
All Others
25-March-2018
“Very Good”

Bad: We asked for a room for 3 people and it wasn't set up for 3 . We had to ask for another bed and was told that most people have 3 in the 1 king bed . We were very unhappy about that

Michael
Australia
Friends
25-March-2018
“Comfortable four star but minor quibbles”

The place was clean and comfortable but my first quibble was that I'd reserved an "Executive Suite" yet the place has no real suites as it turned out, their definition of "suite" is just a larger room. Obviously I didn't read the descriptions too well! However "suite" is an industry-wide term meaning a "set of rooms" (plural), so was a bit disappointed on that score. The room was a reasonable size, I've subsequently found that they claim nearly 49 sq metres; I didn't pace it out at the time but suspect that includes the (small) balcony. The bathroom also quite large, with separate shower and bath, dual basins, good lights, basic toiletries. The bedroom had minimalist lighting, only one bedside lamp, plus a reading lamp on the desk, and as it turned out one of the central overhead lights didn't work. Normally I wouldn't comment on a non-working light as they so easy to fix, but I was held up on check-in whilst someone checked that the room was ready so a bit disappointing that that supposed room "check" overlooked a non-working light! King-sized bed, iron and board that is always handy to have, two single armchairs but no couch, a stool, plus an office chair. The hairdryer is hidden in the wardrobe rather than somewhere in the bathroom, but then again there were no cupboards in the bathroom so at least this way the dryer was safely out of the way. A coffee maker that I never used but many people like them, air conditioning, four available electrical sockets (though two in awkward spaces). Overall looked clean and comfortable though the carpets was slightly marked as was some of the internal paintwork. Almost expected stains in the bedroom as had gone upstairs in a lift that was not only small and slow but also had what looked like badly stained doors. Rubbing my finger over that revealed the stain marks been there quite a while and not easily removed. Like many mid-range hotels in Australia the corridors can be a bit noisy and that noise penetrates through the door, especially at night, so your sleep may depend on your neighbours' coming and going! The windows do not seem to be double-glazed so even though I was on Level 10 and at least one block from the nearest main road, could hear trucks and motorcycles at night. Could be a major problem if there is late night entertainment at the nearby entertainment centre or football stadium. Light sleepers such as myself are well advised to carry ear-plugs when staying in hotels. I do so things were relatively peaceful until another noise, mechanical sound, awoke me at 6:25am. I at first thought that it was a water pump building up steam as various bedrooms ran showers, and it stopped after about twenty minutes. If I'd wanted to sleep-in it would have been majorly annoying but my alarm was set to go off at 7am so I wasn't overly inconvenienced. When I had my shower I realised what the noise was - it was the exhaust fan in the bathroom of one of my neighbours, not sure whether one alongside, or above, or below. One of my main bugbears with regard to hotel ratings in Australia, is that unlike say the USA, raters don't stay overnight so take no account of these strange noises that may annoy guests. This has been the case for decades and so it seems that hotel developers don't seem to worry unduly about getting too carried away with soundproofing when they know that it is not taken into account with hotel ratings. Other slightly annoying things at night were that both the tv, which faces the bed, and the clock radio glowed - I managed to easily unplug both so was able to get around that. The blackout curtains don't quite cut the light at the base but otherwise okay. The towel rails in the bathroom were far from both the shower and bath. There was a nice set of toiletries but the sort of brand with a foil seal inside the cap which is a struggle to get off when standing under the shower with short fingernails. The biggest letdown in the bathroom was the three star towels, not very thick nor large, and with a linen rental company label. Despite the mixed reviews of the buffet breakfast I found it fine and ok for the $29 (close enough). However, do not use the coffee machine, it is a waste of time and space in my opinion, one of the worst coffees that I have experienced for ages, and definitely needs an upgrade. [Management may wish to find out the brand in the Emirates Lounge and get one of those] Check-out, despite a small reception area and a crowd of conference attendees all trying to do the same thing at once, was pretty much as painless as check-in. From memory I got Ryan both times. I didn't think much of his uniform (looked more like a porter style than a Receptionist) but his efficiency and demeanour couldn't be faulted. What however could be faulted was the delay making sure that the room was ready - I turned up when I had advised on my reservation and after the official check-in time. Also, considering that I had booked online and certainly my copy of the reservation included my contact address and phone it was disappointing that the hotel's reservation form included none of that and I had to fill it in manually. Not sure whether this poor communication by the third party provider or poor computer programming? So, overall, pleasant service, clean and comfortable rooms, and by Australian standards an average four star establishment. At the price it is worthwhile staying but take into account slight noise concerns

KingsCross2011
Sydney, Australia
Friends
25-March-2018
“Steps to WIN Stadium and the beach”

We had a nice stay at Sage Wollongong. The hotel is literally steps away from WIN Stadium and the beach. I have nothing but praise for this hotel, particularly the room which was nice and comfortable

Adam
Canberra
All Others
21-March-2018
“While the hotel room and the staff met our expectation I would certainly look elsewhere next time.”

Good: The room had more power points than any we have ever stayed in. It was a good comfortable size and was well appointed. The location although blocked from a view of the sea by the enormous Steelers Stadium was handy to restaurant's and the city. Access to the hotel was easy . Bad: The restaurant. The menu was very restricted so we both chose the fish. Perhaps it was the shape of the portion but both of us found one end was slightly over cooked while the thicker end was inedible as it was still raw. Charging $15 a night for parking when the room tariff is at the upper end of our budget was tolerated but very unwelcome

Gary
Australia
Friends
21-March-2018
“Great Location”

Great location and close to beach and restaurants. Clean and modern with great service

Neil
Friends
21-March-2018
“Good”

House keeping need to be mindful of card removal from within rooms. Check in and check out service was fantastic. We needed to move the car twice to before we located a space within close proximity. Thank you

missvtm
Friends
21-March-2018
“Great place to stay”

the Hotel was in a good location. Could walk to beach and eating places. Friendly helpful staff

Vicki
Friends
20-March-2018
“Wedding Anniversary - 17 yrs”

Good: Staff (Ryan) attention to detail and going extra step to provide exceptional customer care Very easy to book. Staff aware of message on booking re special occasion. Staff (Ryan) went above and beyond to assist with helping flowers be delivered to room, as well as very thoughtful message in room upon arrival, and late check out. Great location, relaxed atmosphere

Traveler
All Others
19-March-2018
“Very short and sweet but comfortable”

Good: Bed comfy Very clean Great location Restaurant lovely Bad: Pillows No service at pool

Natalie
Australia
Friends
19-March-2018
“Exceptional”

Bad: elevators kept breaking down and had to wait up to 15 mins at times to get an elevator

Anonymous
Australia
Friends
19-March-2018
“Comfortable”

Comfortable stay in a well designed hotel Fixtures and fittings all new and working Close to beach Nice restaurant

Traveler
All Others
18-March-2018
“Beautiful sunset”

Good: Great stuff close to the beach and shops very comfortable hotel to stay in Bad: Getting stuck in the lift

Oriana
Australia
Friends
18-March-2018
“Very Good”

Bad: People yelling and doors opening and closing until 5:30am

Don
Australia
Friends
18-March-2018
“Good value, close to everything.,”

Good: Bed was very comfortable

Michael
Australia
Friends
18-March-2018
“Girls night”

We had the sage suite on the 11th floor overlooking the golf course and ocean. The room was very spacious. Quiet and relaxing. Enjoyed the pool and the night visit from an owl. Rooms very clean. Excellent customer service

ebennett12018
Friends
16-March-2018
“Clean air right on the beach.”

Good: Great location, lovely breakfast and helpful staff. Bad: Nothing not to like

Greg
Australia
Friends
14-March-2018
“Outstanding!”

This hotel had Great service and quality! We booked it last minute and were welcomed upon a later arrival and offered an upgrade immediately. We only stayed for one night but would definitely go back!

nicolevrice
Friends
14-March-2018
“Nice hotel for overnight stay”

Central to most venues. Close to the beach. Room was comfortable and clean

Traveler
All Others
13-March-2018
“Comfortable hotel”

Bad: Lift broken so long wait at times Staff always polite. Good value and very comfortable

Greg
sydney
Friends
13-March-2018
“Good to have balcony”

Check in is awesome with Yousef. House keeping need to pay attention to linen stains. Great experience over all

Traveler
All Others
12-March-2018
“A lovely place to stay for a wedding anniversary”

Good: We really appreciated the surprise bottle of wine in our room and the lovely card congratulating us on our 1st wedding anniversary. We also found the staff to be very friendly, particularly the lady behind the bar. Bad: Our room was too warm and we couldn't find a temperature control device in the room

Michelle
Australia
Friends
12-March-2018
“Neat hotel close to Wollongong city centre”

Happy with the hotel. Great views of the golf course and ocean. Close to bars and restaurants. Bathroom needs an upgrade but all else very good. Surprisingly quiet for the size of the hotel

Bruce
Sydney
All Others
11-March-2018
“Room comfort and cleanliness”

The room was absolutely spotless especially the bathroom and the staff are actually cleaning and not just restocking

Traveler
All Others
11-March-2018
“One of best stays at the Sage the stays get better”

Friendly staff. I left my glasses at the hotels and they were ready for me to collect later that day. Room was nice with a balcony big bathroom and big flats screen tv

phillip
Friends
11-March-2018
“Exceptional”

Good: The bed was nice and comfy, the room was just big enough for my wife and I plus a cot

Jared
Australia
Friends
11-March-2018
“Very enjoyable. Awesome location, staff, value for money and bed super comfortable.”

Good: Room upgrade was amazing. View awesome, bed very comfortable!

Emily
Australia
Friends
10-March-2018
“Great stay”

Went for a stay after a long day of work! Was a great sleep! Comfy bed! Great staff! Very happy. Ordered room service for desert which wasn’t fabulous but the staff were awesome so I didn’t complain. Very happy overall and would stay again anytime!

gossiphairbeauty
Friends
10-March-2018
“Best Gluten free bread I have ever tasted”

Friendly service, easy parking. Great place to stay. Only let down for me was the lack of realistic vegetables on the dinner menu. But on the flip side, they have the best gluten free bread I have ever tasted. You need to ask for it as they don’t put it out at breakfast time. ( more for me 😂 ). I will definitely be staying here again

davidcarrier2018
Darwin, Australia
Friends
10-March-2018
“Fantastic”

Lovely hotel very friendly and helpful staff, always had smiles of their faces. Would definitely stay there again and recommend to family and friends. The room was amazing and the bed so comfy. We had the romantic package for our wedding anniversary and had rose petals on the bed and a bottle of wine and chocolates on arrival. Was a perfect night in the perfect hotel

christieshimmen
Greenwell Point, Australia
Friends
09-March-2018
“Disabled Access & Bathroom Facilities”

The access and bathroom facilities were quite good in the family room that we stayed in. The shower does need a shelf for soap and shampoo etc to sit on though. The room was spacious. Carpet stained in fold down sofa area. Nice balcony area with easy access & a view of the ocean. Definitely stay here again. Great cappuccino from the breakfast room. Thanks

Nerrel L
Cranebrook, Australia
Friends
09-March-2018
“Exceptional”

Good: Breakfast options were amazing More parking would have been great - we were unable to use this due to parking being full but the hotel itself was fantastic, staff were informative and friendly

Kristy
Australia
Friends
08-March-2018
“Comfortable stay in Wollongong”

We stayed 2 nights here. The room was very clean, quiet and comfortable, and the location was very convenient - we walked to most things. The reception staff were excellent. We were on the 11th floor. The only thing I'd comment on was that the windows were pretty dirty on the outside (difficult to keep clean in seaside conditions, I know)

Carol B
Sydney, Australia
Friends
08-March-2018
“Excellent”

Good: Great location

Gerard
United Kingdom
Friends
06-March-2018
“Excellent hotel close to the beach, Win Stadium”

Good: There was nothing that I could fault my stay was a thoroughly enjoyable experience. Location Tip: Close to the beach, restaurants and Win Stadium. Arrived early and had the early check in staff very obliging. Room clean, comfortable and spacious. I thoroughly enjoy my stay at Sage Hotel and will definitely stay here again

KIm
Parkes NSW 2870
All Others
06-March-2018
“good stay”

stayed for 1 night. facilities are new and adequate. 20 mins walk from Wollongong station. not many restaurants around the area so bit of a downside but not hotel's fault. close to beach which was convenient

Sunny
Australia
Friends
06-March-2018
“Jessica’s trip”

Fantastic location and nice hotel

Murray
Friends
06-March-2018
“Feel special”

Good: We felt welcomed from the moment we arrived. Friendly professional staff who went over and above our ex poo expectations to ensure our stay was everything we wanted. Bad: No negatives

Carolyn
Australia
Friends
05-March-2018
“Yousef was very helpful and professional in the face of daunting technology malfunction”

Good: YOUSEF WAS THE BOMB DOT COM WHAT A BLOODY LEGEND! Also the bed was nice and comfy :) Bad: There wasn't any complementary biscuits to go with my complementary tea :'(

Adele
Australia
Friends
03-March-2018
“A few days away after Christmas/ New Year”

The room was very clean, well sized and we had a courtyard but no view. The property had some trouble with the lifts which they did their best to overcome but we were not far up the stairs. The location is A1 with beach, golf course, shops, clubs and restaurants all very close. We also enjoyed the service at the little bar downstairs. The pool was lovely. Thanks team

FairNomad
Temora
Friends
28-February-2018
“Awesome”

Good: Good Shower and Location

Anonymous
Hong Kong
Friends
26-February-2018
“Amazing hotel”

We stayed at this hotel for 2 nights to watch the rugby being played at Win Stadium. This hotel was in a perfect location being close by. The staff was very friendly and helpful. The room was very nice and a good size. Lovely view of the golf course and the ocean. The shower was very nice and good pressure

Oneflower23
Kingston-upon-Hull, United Kingdom
Friends
26-February-2018
“SAGE Woolongong NSW Australia”

Friendly and efficient staff. Price reasonable. Lifts were a bit slow in morning. Shower/ water pressure were excellent. Location is excellent as we needed to attend an event at WIN entertainment centre. This was our second stay and will definitely stay there again & highly recommend this hotel

Traveler
Friends
25-February-2018
“Staff were great, bed was comfortable and the room clean with good wifi. Shame about breakfast.”

Bad: I enjoyed pretty much everything about this hotel but the buffet breakfast was one of the worst I have had in some time. I am not a fussy eater but both the bacon and hash browns were almost inedible and the scrambled eggs very poor

Walter
Australia
Friends
25-February-2018
“Perfect location”

We loved our stay at sage. It was in a perfect location that enabled walking everywhere. The food was top notch and fast. All facilities were clean and tidy. The only issue we had were the lifts, I felt like I took my life in my hands everytime we hoped in them

Traveler
canberra, ACT
All Others
25-February-2018
“Nice little getaway”

Booked a room for 2 people, nice clean room, basic motel room with good views of the beach, win stadium, and the city. The staff were nice people and also had parking. Walking distance to beach, golf course, shops, bars etc

Luke S
Friends
24-February-2018
“Close to everything”

Walking distance to everything, hotel staff were nice, and room was clean. However I think I would like to stay closer to north beach next Time

Luke
NSW
All Others
24-February-2018
“Comfortable Beach Side Stay”

Decent place to stay - very friendly and accommodating staff. Room was large and clean - no mini bar but a good bar and restaurant on the ground floor. Overall a pleasant weekend!

Cheyne
Australia
Couples
22-February-2018
“Very enjoyable”

Good: Very neat

Michael
Australia
Friends
20-February-2018
“Awesome”

Good: Buffet breakfast could be modify. Too expensive for just a few breakfast items to chose from. Bad: WiFi connection was poor

Karen
United States of America
Friends
18-February-2018
“4.5 Star hotel.. 10 Star Service”

My partner and I have stayed at many hotels around Australia and around the world .. but I'm yet to experience the same level of excellent customer service we received from Sage in Wollongong .. and in particular the gentleman at reception Yousef. We were checking in after a long day at a wedding function and he handled our check-in quickly and efficiently and went one step further and made us a coffee when we asked for it even though the room service was closed by the time we arrived. We also received complimentary late C/O and breakfast added at a discounted rate for the next morning. Overall a extraordinary experience and we definitely will be staying at Sage next time we are in town. :) .. you have set a new service standard which will be hard to expect elsewhere.. Thanks for making our stay a memorable one

Beau C
Friends
18-February-2018
“Lovely clean hotel with great friendly staff & super view”

Good: Everything, location was fantastic Bad: We had to leave !

Leanne
United Kingdom
Friends
18-February-2018
“Awesome”

Good: Good breakfast, great room

Anonymous
Australia
Friends
18-February-2018
“Brilliant”

Good: Perfect Bad: There was nothing I did not like

Sandra
United Kingdom
Friends
16-February-2018
“Convenient location”

Easy check-in; pleasant staff. Convenient location. Excellent shower!!

Traveler
All Others
16-February-2018
“Nice hotel”

Nice hotel - friendly staff. The air conditioning was loud and unfortunately it was too hot on the night I stayed to not have it on. Otherwise good

kate
sydney
All Others
15-February-2018
“Great short stay”

Close to shops & the beach! Secured parking, which does come to $15.00

Fuer
Friends
13-February-2018
“Extremely comfortable in a great location”

The Sage is at the top end, price-wise, in Wollongong, so you would expect superior accommodation. We booked the Executive King with balcony room and on arrival were upgraded to a suite which has a separate lounge/dining area to the bedroom. Room was perfect, staff were very friendly and we had an enjoyable stay and will definitely return. The hotel is within a very short walk (100 metres) of both the Steelers club and the Jasmine Rice Thai restaurant, both of which have very favourable reviews. Being a little lazy after relaxing in the room with some drinks on the balcony we opted for the Coldwater Creek restaurant on the ground floor (see separate review) even though it had mixed reviews. We were pleasantly surprised by the food, and in particular the service

Alex Y
Sanctuary Point, Australia
Friends
13-February-2018
“Very Good”

Good: 地点很好,舒适度还可以,周围有个麦当劳,离灯塔不远。 Bad: 床稍微小了点,只有1.5米,不适合家庭带孩子,需要加床。

Feng
China
Friends
13-February-2018
“Comfortable clean room in well located hotel right st WIN stadium, with excellent staff service.”

Good: Location. Efficiency and friendliness of staff. Very comfortable bed. Free wifi worked well. Ease of getting late checkout. Availability of parking Bad: Not enough power points for 2018 when guests use multiple devices. No mini bar. Croissants substandard

Philomena
Australia
Friends
12-February-2018
“Great accommodation near the beach”

Good: Clean, comfortable, friendly helpful staff Great position, friendly helpful staff, comfy spacious room

Traveler
All Others
12-February-2018
“Nice hotel near beach and next to Win Stadium”

Great location , very clean , large rooms , friendly staff, excellent breakfast, nice bar

Martin O
All Others
11-February-2018
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